How we work
Six steps, one team, measured on outcomes.
You are never handed between departments. The engineer on the first call designs the system, builds it, launches it and stays accountable for the number we agreed to move.
- 011–3 days
Discover
We look at your systems, your numbers and the work your team does by hand, then pick the system with the most leverage and name the metric it will move.
You get
Written scope and a fixed quote
- 022–5 days
Architect
Data flow, integrations, approval gates and measurement are designed and diagrammed before anything is built. You approve a design, not a surprise.
You get
Architecture diagram and delivery plan
- 031–8 weeks
Build
Work happens in your repositories and accounts in short sprints. Progress lands in a shared channel every week; there is no big reveal at the end.
You get
Working software, delivered weekly
- 043–7 days
Test
Automated tests where there is code, evaluation sets where there is AI, and shadow runs against real data before anything touches production.
You get
Test results and a sign-off checklist
- 051–2 days
Launch
Deployed through CI with monitoring and alerts switched on. A written runbook and a recorded handover mean your team can operate it without us.
You get
Runbook and recorded handover
- 06Ongoing
Improve
Thirty days of fixes are included. After that, an optional retainer keeps one prioritised queue across every service, measured against the baseline we set in discovery.
You get
30 days of fixes, then an optional retainer
What we measure
Judged on a number, not a deliverable.
Discovery ends with one metric written into the scope. Everything after is measured against it — and reported to you monthly.
Conversion
Orders, enquiries or sign-ups per visitor — for stores, sites and funnels.
Hours saved
Manual work removed per week — for automation, tools and integrations.
Uptime & speed
Availability, Core Web Vitals and response times — for infrastructure and apps.
Search visibility
Impressions, clicks and citations — for SEO, content and AI search.
Every build ships with
Nothing is held hostage.
These are not add-ons or line items. They are how every engagement ends, whatever its size.
Your accounts
Hosting, domains, APIs and tools are set up in accounts you own.
Source in your repo
Code and configuration live in your repositories from the first commit.
A written runbook
How to deploy, back up, debug and change what we built.
A recorded handover
A walkthrough your team can rewatch when someone new joins.
30 days of fixes
Defects in our work are fixed at no charge after launch.
Engagement models
Three ways to work with us.
Pick the shape that fits the work. All three come with the same team, the same process and the same handover.
Fixed-scope sprint
A written scope, a fixed price and a delivery date. Best for a defined build — a store, a pipeline, a tool.
Monthly retainer
A standing senior team with one prioritised queue across every system, delivered weekly and reported monthly.
90-day embedded engineer
A senior engineer inside your team for a quarter — for a roadmap, a replatform or a product push.
FAQ
Questions about working together.
Still unsure? Ask us directly — one human reply, no sales sequence.
How long does a typical project take?
A single automation or landing page ships in one to three weeks; a Shopify store, website or internal tool in three to eight; a SaaS MVP or a large migration in six to sixteen. Discovery ends with a dated plan, and progress lands in your channel every week.
Can we start small?
Yes — most clients do. A fixed-scope sprint on one system is the usual first step. If it goes well, the retainer or the next sprint follows; if not, you keep everything we built and owe nothing further.
Do you sign NDAs?
Yes. We will sign a reasonable mutual NDA before discovery if you need one, and confidentiality is written into our standard terms regardless.
Start with a 30-minute review.
We look at your stack, find the highest-leverage system to build or automate, and scope it. You leave with a concrete next step either way — and a fixed quote within one business day.